Velinoya Mobile Terms of Use

Last updated: 27 October 2026

Version: mobile-terms-2026-10-27

These Terms cover the Velinoya mobile app and its iOS App Clip (the “Service”). The Telegram bot and Mini App have separate Terms.

Operator: Savelenko Vasilii (Савеленко Василий Викторович), an individual based in Russia. Correspondence address: 22 Kerey Zhanibek khandar Street, Office 315, Yesil District, Astana, Republic of Kazakhstan. This is a mailing address, not the location of all data processing. Support: support@velinoya.com; data inquiries: privacy@velinoya.com.

1. Purpose and age

The Service is only for people 18 or older. Upload only your own palm. Do not submit another person's or a minor's photo.

Velinoya creates entertainment interpretations of palm lines, relationships, compatibility and forecasts. “Analysis,” “forecast” and “compatibility” describe a creative format, not a scientifically proven way to determine personality, health or the future. Results may be wrong or inconsistent and are not individually reviewed by a professional. They are not medical, psychological, legal, financial or other professional advice. Do not use them for important decisions about health, safety, rights or people's lives.

2. Use and your actions

Read these Terms and the Privacy Policy before use. Do not use the Service if you disagree with these Terms. Reading the documents is not consent to every data-processing purpose.

In the full app, you use an offered Apple/Google sign-in. A photo selected or taken for analysis is immediately sent to the server for processing. System camera permission allows taking a photo; it does not mean all photos on your device are automatically uploaded. Before a guest analysis, the App Clip uses one checkbox to confirm that you are 18+, the palm is yours, and you allow the described processing of the photo and palm template. This describes interface actions, not an assertion that the Operator verifies age using identity documents.

Maintain access to your chosen sign-in method. Do not send passwords or login codes to support. The server assigns an initial display name, which you can edit in Profile. You cannot choose a name held by another account; after a change, your old name may be assigned to someone else. A nickname does not verify identity.

3. Photos, results and guest use

Photos are sent to the Operator's server and processed by pretrained models. We retain the photo, necessary derived data and result for history and visualization. They are not used to train or evaluate models. The Privacy Policy explains retention and recipients.

An App Clip guest reading is available for 24 hours from guest-session creation, after which deletion is initiated. You can delete it earlier from its result screen. After installing the full app and signing in, an available guest reading automatically transfers to your account. The photo, derived data and result are retained until account deletion under the normal history rules. Replacing an existing reading requires separate confirmation. Automatic removal of an App Clip by iOS is not itself a request to delete server data.

Results depend on the image and processing availability. The Service may request another photo if the first is unsuitable. We do not promise a particular personal result or accurate prediction. Report erroneous, dangerous or offensive material to support@velinoya.com.

4. Compatibility and sharing

When participating in compatibility, consider the identified participant and the interface explanation. The other participant may see the shared result and your display name, but not your palm photo or personal reading. An invitation you forward may be opened by its actual recipient; check who receives the link or code.

Do not present entertainment results as verified claims about another person. Recipients may retain screenshots and material you send independently. Account deletion removes the shared result within the Service for both participants, but not independent copies held by others. Hiding a result changes visibility; it does not delete the account and all data.

5. Free edition and platforms

This edition does not offer purchases or subscriptions. Telegram Stars are not a payment method in the mobile app. If paid offers are introduced, access, price, duration, renewal/cancellation, refund terms and applicable documents will be shown before purchase. These Terms do not authorize hidden charges or enroll you in a future subscription.

Velinoya is independent; Apple and Google are not its Operator. Store use and selected sign-in are also governed by the relevant platform rules, which these Terms do not replace. Where the App Store applies Apple's standard license to the app download, it remains applicable; these Terms describe the Velinoya service and do not limit mandatory user rights.

6. Acceptable use and availability

Do not use the Service for unlawful activity, fraud, harassment, infringement, uploading other people's photos, obtaining another person's data or access, bypassing safeguards or disrupting infrastructure. The Operator may proportionately restrict access that violates these rules, to the extent permitted by law.

Operation depends on your device, network, sign-in providers and infrastructure. Maintenance and errors may occur; we take reasonable steps to address them. This does not remove responsibility for our commitments or mandatory consumer rights.

7. Data and stopping use

The full app offers Profile → Delete account, with confirmation and reauthentication where needed. The App Clip offers guest-reading deletion. Save material you need before deletion. An accepted request continues if you close the app; pending and completed deletion are distinguished.

The Privacy Policy explains periods, including 24 hours for eligible active Velinoya data, 30 days for application backups, Firebase Authentication's separate period of up to 180 days, and justified exceptions. Signing out, uninstalling or disabling Apple/Google sign-in in platform settings does not replace a Velinoya account-deletion request. If access is lost, email privacy@velinoya.com.

8. Responsibility and rights

To the extent allowed by law, the Operator is not responsible for consequences of treating entertainment content as established fact or professional advice despite clear warnings. This does not exclude liability for our own misleading statements, data-protection violations, intentional harm, fraud, breaches of mandatory consumer rights or other liability that cannot lawfully be limited.

Liability for death or personal injury caused by negligence is not excluded or limited. Other limitations apply only within lawful bounds and subject to reasonableness where required. Mandatory rights where you live, including Japanese consumer rights, remain available.

9. Changes, law and contacts

Material changes are published with a new version and communicated when required by law. New acceptance is requested separately where needed. Changes do not retroactively prejudice mandatory rights.

Singapore law applies. A dispute may first be discussed in writing through support@velinoya.com and then brought before a competent Singapore court. This jurisdiction is non-exclusive and does not override mandatory law or access to a court/tribunal where you live that applicable law preserves. Contacting support does not prevent urgent judicial relief, regulatory complaints or other mandatory remedies.

Operator and mailing details are above. Support: support@velinoya.com; data and deletion: privacy@velinoya.com.